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ARTHUR SOSA

I design for the people products leave out, and build with AI.

I’m Arthur Sosa, a senior product designer. For four years I led design for product inclusion at Uber, across 80+ markets. Before that, I led a team of six designers.

Projects

Phone showing an invitation in the Uber app: “You’re invited to a Family profile.”

More older adults signing up and riding with Uber

Uber had nothing built for riders over 65. I led the design of Senior Accounts, for older adults and the families who support them.

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Phone showing Uber’s Service animal setting, with the option “I will ride with my service animal” turned on.

Service animals: fewer cancelled trips

I led the design of one feature, with a version for each country’s law, live in eight countries.

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Phone showing Uber’s Vision setting, where a rider can say they are blind or have low vision.

Fewer refused trips for riders with disabilities

I designed self-identification for riders and drivers with visual and hearing disabilities, live globally after privacy review under GDPR.

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Phone showing an emailed metrics report that opens with an executive summary.

Reporting cut from days to near-zero with AI

I designed and coded an agentic reporting system. It won the process innovation category of an internal Uber hackathon, among 73 teams.

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I design with calm, honesty, and context.

I care about clarity. About teams working better together.
I don’t chase perfection — I focus on momentum, on small truths that move products forward.
Good design, for me, is the quiet kind — respectful, intentional, and made with others in mind.

What people say about me

Arthur brought the entire event to life visually and experientially, elevating the experience for everyone involved.

Jackie Gujral, Senior Program Manager

He is a great champion for accessibility users, grounded in a deep understanding of their needs.

Elana Dessertenne, Lead Product Designer

Arthur navigates ambiguity with calm and clarity.

Jacquelyn Iyamah, Senior Content Designer

Arthur is thoughtful, deeply empathetic, and a great collaborator.

Natasha Weinstein-Dawes, Inclusive Sr Manager

His design thinking, structured execution, and user empathy have stood out across multiple cross-functional initiatives.

Oluwatomisin Akinyemi, Senior Strategic Operations Associate

Let’s connect

Always happy to talk about inclusive product design, AI in the design process, or a project you're building. Reach out — I'd love to hear from you.

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